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For anything clinical, book a consultation. For everything else, the admin team replies within one working day.
This is not an emergency service
If you have chest pain, difficulty breathing, severe bleeding, or you are worried about someone's immediate safety, call 112 or 999, or go to your nearest Emergency Department.
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What to contact us about
- Rescheduling or cancelling an appointment
- Refunds, receipts and billing questions
- Requesting a copy of your medical records or a GDPR data request
- Problems joining a video consultation
- Pharmacy or Healthmail delivery of a prescription
Please don't email clinical details or symptoms — they belong in a consultation so they can be recorded safely in your chart.